Membership Cancellation Policy

Effective date: January 1, 2023

 

Yearly Membership Cancelation 

Membership cancellations received within14 days of registration may be eligible to receive a full refund less a $50 service fee. Cancellations received after the stated deadline will not be eligible for a refund.

Cancellations will be accepted via Kajabi or e-mail, and must be received by the stated cancellation deadline. 

In addition:

  •  All refund requests must be made by the member or credit card holder.
  •  Refund requests must include the name of the member and the membership they wish to cancel.
  •  Refunds will be credited back to the original credit card used for payment.
  •  All benefits and incentives received by the participant will be revoked.

The above policies apply to all Foundations of Health memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.

Any questions or cancellation requests may be directed to [email protected] 

 

Monthly Membership Cancellation Policy

Membership cancellations received within 7 days of registration may be eligible to receive a full refund. Cancellations received after the stated deadline will not be eligible for a refund.

Cancellations will be accepted via Kajabi or e-mail, and must be received by the stated cancellation deadline. 

In addition:

  •  All refund requests must be made by the member or credit card holder.
  •  Refund requests must include the name of the member and the membership they wish to cancel.
  •  Refunds will be credited back to the original credit card used for payment.
  •  All benefits and incentives received by the participant will be revoked.

The above policies apply to all Foundations of Health memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.

Any questions or cancellation requests may be directed to [email protected]

Digital Product Policy

This Agreement (“Agreement”) is made effective by and between True Health Wa DBA Doc Talks Detox (the “Company”), and purchaser of the digital product (hereafter “Client”), for the purpose of Client purchasing a digital product from Company online (the “Product”). Client agrees to the terms and conditions below by submitting payment for the Product.

1. Digital Product Usage 

After purchasing the digital product, Client will be given access to the product materials in within [48 hours] through a download delivered in his/her email used at checkout. Client will have lifetime access to the materials so long as the product(s) is/are available.

Client understands and agrees that the Product materials may not be shared with any third party. In the event Company suspects that the Product is being shared with another party, Company reserves the right to immediately terminate Client’s access to the Product.

2. Fees & Payment Processing 

In consideration for access to the Product provided by Doc Talks Detox, Client agrees to compensate Company the fee indicated on the online check out page. If any payment methods are declined by the online payment processor, Client shall provide a new eligible payment method before receiving access to the Product. In the event Client has already been given access to the Product and a payment method is declined, Company reserves the right to collect any and all outstanding receivables.

3. Refund Policy 

Due to the nature of digital products being immediately accessible upon purchasing, no refunds of any fees or other amounts paid by Client in connection with the Product will be allowed under any circumstances. For membership refund policy, see membership policy above. 

4. Personal Information

By purchasing the Product, Client will be asked to provide personal information including his/her name, email address, mailing and billing address. Client agrees to allow Company access to this personal information for all lawful purposes. Client is responsible for the accuracy of the identifying information, maintaining the safety and security of his/her identifying information, and updating Company on any changes to his/her identifying information.

The billing information provided to Company by Client will be kept secure and is subject to the same confidentiality and accuracy requirements as Client’s identifying information indicated above. Providing false or inaccurate information, or using the Product for fraud or unlawful activity, is grounds for immediate termination from the Product

5. Warranties and Liability 

Company makes every effort to ensure that the Product is accurate and fit for the use of Company’s customers. However, Company takes no responsibility whatsoever for the suitability of the Product, and Company provides no warranties as to the function or use of the Product, whether express, implied or statutory, including without limitation any warranties of merchantability or fitness for particular purpose. Client agrees to indemnify Company against all liabilities, claims, demands, expenses, actions, costs, damages, or loss arising out of Client’s breach of these terms and conditions. Company shall not be liable to Client or any third party for consequential, indirect, special or exemplary damages including but not limited to damages for loss of profits, business or anticipated benefits whether arising under tort, contract, negligence or otherwise whether or not foreseen, reasonably foreseeable or advised of the possibility of such damages. 

6. Force Majeure

If the performance of this Agreement or any obligations hereunder is prevented, restricted or interfered with by reason of earthquake, fire, flood or other casualty or due to strikes, riot, storms, explosions, acts of God, death of him/herself or a family member, war, terrorism, or a similar occurrence or condition beyond the reasonable control of the parties, the party so affected shall, upon giving prompt notice to the other party, be excused from such performance during such prevention, restriction or interference, and any failure or delay resulting therefrom shall not be considered a breach of this Agreement.

7. Guarantees 

Company does not make any guarantees as to the results of Client’s use of the Product. Client agrees to take responsibility for Client’s own results with regard to using the Product. Use of the product in no way creates a doctor patient relationship and understands that the Product is meant for educational purposes only.

Contact Us

If you have any questions, concerns or complaints about this Membership Policy, please contact us by email: [email protected]